Image source: In-ear headphones or earbuds These types of headphones cradle the entire ear and often offer better audio quality and noise isolation and cancellation. Image source: Trucker Over-ear headphones They feature a headband, and rest just over the ear with a small surface area ear cup. These types of sound devices are common in contact center environments. With superior noise-cancelling technology, extensive battery life, and digital assistant integration, today's headphones and headsets can give many users a great conferencing and communication experience whether working in the office or remotely. Today's options are plentiful, including wireless headphones and headsets with either USB-wired or Bluetooth connectivity. There are many different forms, and usage depends on personal preferences, or the environment they're being used in. Professional-use headsets enable users to make and receive calls from their desktop. When it comes to sound hardware, a good quality headset can be a pivotal piece of equipment for creating the best possible conference call experience for all users. In this blog, we'll aim to cover most of the common listening and sound device problems, and help you troubleshoot your way back to clear, constant communication and collaboration with some 'sound' advice. It could even be a damaged cable that needs replacing. It could even be that you've configured the wrong default playback device in your device manager. If the headphones are fine, the issue could be with the drivers, operating system or other settings on the computer. From a faulty headphone audio jack or an outdated audio driver - to problems with a specific app or audio device itself. Wired and Bluetooth headphones and headsets are a big part of our communications arsenal, so it's crucial that everything is configured correctly for your computer or mobile communication device.īut headset and headphone issues are common, and can originate anywhere. With the global adoption of hybrid working, the devices and equipment we once used for recreation have become a necessary part of our everyday working life.Īs video meetings commonly outnumber in-person conferences and one-on-one team meetings, it's become increasingly important to have great quality visual and audio technology.
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